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Mr Smith – Funds confiscated for breached terms

Ruling

Resolved - The player failed to offer a response to this issue and as such we presume that Mr Smiths casino's statement that they exceed the maximum allowed bet is accurate.

Read our Mr Smith Casino Review.

Player's Complaint

I had my winnings from mr smith confiscated for breaking their rules, can you please contact them to ask them what terms exactly, did I breach. My username is [EDIT]

Read the casino review

3 Responses

ThePOGG
Dec 11, 2014

Hi hesbat534 - welcome to ThePOGG.com!

I'll contact Mr Smith and see what I can find out.

Thanks,

ThePOGG

ThePOGG
Dec 12, 2014

Hi hesbat534,

I've had some feedback from Mr Smiths casino and apparently you've broken the following term;

Players cannot bet more than 20% of the initially awarded bonus amount in a single bet or game round on any of the casino games for the duration of the bonus wagering, otherwise the bonus and all associated winnings may be voided.

I haven't reviewed your betting history - can you tell me what deposit you made, what bonus you received, what game you were playing and what betsizes you used?

Thanks,

ThePOGG

ThePOGG
Dec 19, 2014

Given hesbat534's failure to respond we assume that they have missed this term and violated the maximum bet rule.

ThePOGG

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The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.