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OmniSlots – Verification issues


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our OmniSlots Casino Review.

Player's Complaint

I have submitted numerous documents for verification so I can get my winnings but they won't accept them. Now I've had these Verdes and approved at numerous other casinos. I've sent them utility bills, Medicare card, pension card which is government issued birth certificate expired photo card picture of me with birth certificate and government card my credit card and they won't verify me.pkeasd help. This is documents have been approved everywhere else

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3 Responses

Apr 29, 2020

Hi avengers1 - welcome to ThePOGG.com!

What other operators have/have not approved would have no bearing on whether you should have been verified by OmniSlots.

Specifically what have OmniSlots requested that you have not provided?



May 05, 2020

Hi avengers1,

I'm following-up on the above?



May 12, 2020

Hi avengers1,

If we haven't heard from you by Friday the 22nd of May I'll assume you no longer need our assistance and close this complaint.



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avengers1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Omni Slots
  • Curacao eGaming
  • DialInvest International N.V.

April 29, 2020

The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.