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Paddy Power - Account suspend
Ruling
Found for the Player - After an initially encouraging discourse, Paddy Power have decided that they will not cooperate in the management of complaints submitted to this service.
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Player's Complaint
I registerd my account with paddy power and before deposit i send them all my id prrof documents and address proof documents.... After their confirmtion or my documenta approved i deposit my money in an play live roulette and after winning when i try to withdraw my money they said your accounr is suspended and they are not giving any reasons...
3 Responses
Any update about my compliant
Hi Zainali2143, Unfortunately our dialogue with Paddy Power has broken down and they have opted not to discuss this issue with us. At this stage all I can suggest you do is contact Paddy Power's UKGC approved ADR service IBAS. Sorry we could not be of more help! ThePOGG
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Agreement
Zainali2143 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Paddy Power
- Alderney Gambling Control Commission
- United Kingdom Gambling Commission
- PPB Counterparty Services Limited
March 4, 2019
Hi zainali2143 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG