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Paddy Power – closed my account and refuse to pay me 4500 pounds

Ruling

Resolved - After we contact Paddy Power the casino got directly in contact with the player and appear to have resolved the issue.

Read our Paddy Power Casino Review.

Player's Complaint

My username there is [EDIT], I won 4500 pounds, but now they've closed my account and refuse to pay me, can you please speak to them?

Read the casino review

5 Responses

ThePOGG
Oct 31, 2014

Hi horasi6372 - welcome to ThePOGG.com!

Before I contact Paddy Power casino could you please provide more detail about this issue? They must have told you why they're not paying. Could you post any correspondence you've had with them?

Thanks,

ThePOGG

ThePOGG
Nov 07, 2014

Hi horasi6372,

I'm not going to move forward with this complaint until I have the information I requested above. If you could post it asap I'd appreciate it.

Thanks,

ThePOGG

ThePOGG
Nov 19, 2014

Hi horasi6372,

I've spoken with Paddy Power about this issue and while they have not (so far) been willing to discuss the details of your complaint with me, they have stated that they've contacted you directly (presumably by email) and are awaiting a response. Let me know when you've responded to them and I'll speak to them again.

Thanks,

ThePOGG

ThePOGG
Nov 26, 2014

Hi horasi6372,

Have you responded to Paddy Power?

Thanks,

ThePOGG

ThePOGG
Dec 01, 2014

Hi horasi6372,

If I have not heard back from you by Friday the 5th of December I'm going to close this complaint as 'Resovled'.

Thanks,

ThePOGG

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The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.