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Hi jimmy420 - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 17th of December let us know and I'll contact the operator on your behalf.

Thanks,

ThePOGG

Well I have given them already a month thats the thing :D

Hi jimmy420,

Are you still experiencing issues?

Thanks,

ThePOGG

Hi jimmy420,

I'm following-up on the above?

Thanks,

ThePOGG

Hi jimmy420,

If we haven't heard from you by Friday the 21st of January I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Sufficient evidence has been gathered to demonstrate that this account has breached the terms of use in a non-redeemable fashion. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

Sufficient evidence has been gathered to demonstrate that this player has breached terms of use in a non-redeemable fashion.

They asked me to send them a bank statement I did that and then they asked me to send a bank statment from my other bank account that was a bit sus but I still did that then after 5 days they asked me to again send a bank statemnt from my other account but I already sent it anyways now I send it again. They just keep asking the same question over and over again even tho I did everything they asked for

Playgrand - Not paying winnings

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