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Premier Casino - Refusing to pay winnings

Ruling

Found for the Casino - Sufficient evidence has been gathered to demonstrate that this account has breached the terms of use in a non-redeemable fashion.

Read our Premier Casino Review.

Player's Complaint

Hello! So I deposited this casino called premier casino and i redeemed the welcome bonus and I didn't break any of the bonus rules. I got few a quite nice hits and after the bonus was wagered I tried to withdraw my winnings (4400 euros). After few days they contacted me through email and started asking for more documents, origin of my funds and bank statements etc. So I provided them all the documents they asked for after that they ask me to join for a skype call with them wich i find kinda weird. Anyways I decided to join them on the skype call too because I really want my winnings so now after the skype call today they email me that they will only refund my deposit and nothing else?? I didn't break any of the casino rules so why am I getting only my deposit back please help...

Read the casino review

1 Responses

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thepogg
January 13, 2022

Sufficient evidence has been gathered to demonstrate that this account has breached the terms of use in a non-redeemable fashion. As such we will take no further part in the representation of this player's claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

merkku123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Premier Casino
  • Malta Gaming Authority
  • N1 Interactive Ltd

January 13, 2022

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