Samosa - Maxwin reduction taken twice
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I took 100e bonus in Samosa Casino. There was 1000e max win with this bonus -> I wagered bonus, and when wager was completed balance was 3200e -> balance automatically dropped to 1000e (because of max win rule) -> Now all money was real money balance with no rules involved, so continued playing with 1000e balance and got winnings -> Balance increased again to 2800e so made withdraw request -> support team cancelled my withdraw and dropped balance AGAIN to 1000e -> complaints to chat was useless, they just said I can withdraw only 1000e. I have won 1800e more with real money after reductions was made and risked money I got after bonus was completed and they took these winnings
I understand first reduction 3200->1000, it was in rules. But after that, all bonus rules should disappear and I am free to win with this real money balance. This second 2800->1000 drop is insane. Now they took reductions twice. I just had risk without possibility to win more but did not know this. In bonus offer there was no mention about "max withdrawal 1000e" just "max win with bonus 1000e". Could you help me to get my winnings?
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