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Slots Magic - Havent recieved my prize


Resolved - The submitting complainant has informed us that this issue has been resolved and they have received their funds.

Read our Slots Magic Casino Review.

Player's Complaint

I won a a tv valued at 500 from slots magic by getting a certain amount of points . That was an offer from the casino manager.anyways i won a bottle of champagne from there which i recieved that but not the tv tho .the keep telling me its not thier fault .im just tired of not getting what i have won from them.cause this the second casino that has done this to me . There sure take my money but when its time to pay the give a hell of a time .

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3 Responses

March 23, 2020

Hi chooch77 - welcome to!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



March 28, 2020

I have recieved my prize yesterday

March 31, 2020

Hi Chooch77,

Thanks for letting us know - it is appreciated.


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Chooch77 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slots Magic
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Skill on Net Ltd

March 23, 2020