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Slots Magic – Havent recieved my prize


Resolved - The submitting complainant has informed us that this issue has been resolved and they have received their funds.

Read our Slots Magic Casino Review.

Player's Complaint

I won a a tv valued at 500 from slots magic by getting a certain amount of points . That was an offer from the casino manager.anyways i won a bottle of champagne from there which i recieved that but not the tv tho .the keep telling me its not thier fault .im just tired of not getting what i have won from them.cause this the second casino that has done this to me . There sure take my money but when its time to pay the give a hell of a time .

Read the casino review

3 Responses

Mar 23, 2020

Hi chooch77 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



Mar 28, 2020

I have recieved my prize yesterday

Mar 31, 2020

Hi Chooch77,

Thanks for letting us know - it is appreciated.


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chooch77 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slots Magic
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Skill on Net Ltd

March 23, 2020

The North American country of Canada shares a border with The United States of America and has coasts on the Atlantic, Arctic and Pacific oceans. The population of Canada is currently in the region of 37.8 million people. With regard to the gambling sector, Canada has historically existed in a grey area but in recent years there has been a move towards officially recognizing that casino gaming, slots play, horse racing, lottery play, video lottery play, charitable gaming and interactive gaming are permitted in the country’s borders. There is no land-based licensor, but online gambling appears to be perfectly legal for Canadian citizens who wish to play.


The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.