Resolved - The submitting complainant has informed us that they have managed to resolve their issue with Uptown Aces without our involvement.
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I had a payout request of 100 dollars and I received a email saying payout had been completed but I have not received anything in my bitcoin.. It is usually instant and I get a email from bitcoin before I receive the payout confirmed email from uptown aces.. I believe they haven't payed me my winnings.
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Rethy1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
December 6, 2019