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Uptown Aces - Non payment

Ruling

Resolved - The submitting complainant has informed us that they have managed to resolve their issue with Uptown Aces without our involvement.

Read our Uptown Aces Casino Review.

Player's Complaint

I had a payout request of 100 dollars and I received a email saying payout had been completed but I have not received anything in my bitcoin.. It is usually instant and I get a email from bitcoin before I receive the payout confirmed email from uptown aces.. I believe they haven't payed me my winnings.

Read the casino review

3 Responses

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ThePOGG
December 6, 2019

Hi rethy1 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
Rethy1
December 7, 2019

Hello thabks so much thePOGG, however it has been resolved. Thanks

User icon
ThePOGG
December 10, 2019

Hi rethy1,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

Rethy1 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Uptown Aces
  • Deckmedia N.V.

December 6, 2019

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