Found for the Casino - This player has claimed multiple No Deposit Bonuses in a row without a deposit between which is prohibited by terms.
Read our Uptown Aces Casino Review.
I recently requested a payout from Uptown Aces of $174.12 due back to my Ecocard. They are telling me that they are refusing my payout due to the fact that I have claimed multiple bonuses without depositing which is not true at all.
Below are all my transactions on Uptown aces on Uptown Aces. You can clearly see 2 deposits for $25 and $35, which did include a bonus and which also included the fact that I busted both deposits without cashing out. They offer me a free $20 chip for all the deposits I make and now they dont want to pay out my $174.12 by telling me im taking free bonuses w/o depositing which clearly is not the case here!
Date Transaction Amount
01/18/2019 04:43 AM Miscellaneous Rule Deduction Withdrawal Approved! -$174.12
01/18/2019 04:43 AM Miscellaneous Rule Deduction Withdrawal Requested -$174.12
01/18/2019 04:43 AM DF-EcoCard Withdrawal Declined $174.12
01/16/2019 10:02 PM DF-EcoCard Withdrawal Requested -$174.12
01/16/2019 07:17 PM Coupon 'UPTOWN20LOYAL' redeemed $20.00
01/16/2019 07:17 PM Coupon 'UPTOWN20LOYAL' requested
01/16/2019 07:16 PM Coupon 'EPIC2019' requested
01/16/2019 07:06 PM Coupon 'LOYALTYDYNASTY' redeemed $0.00
01/16/2019 07:06 PM Free Spin Deposit Approved! $25.00
01/16/2019 07:06 PM Free Spin Deposit Requested $25.00
01/16/2019 07:06 PM Coupon 'LOYALTYDYNASTY' requested
01/16/2019 01:11 PM DF-EcoCard Deposit Approved! $35.00
01/16/2019 01:11 PM Coupon '150WUZETIAN' redeemed $52.50
01/16/2019 01:11 PM Free Spin Deposit Approved! $25.00
01/16/2019 01:11 PM Free Spin Deposit Requested $25.00
01/16/2019 01:11 PM DF-EcoCard Deposit Requested $35.00
01/16/2019 01:10 PM Coupon '150WUZETIAN' requested
01/16/2019 12:52 PM DF-EcoCard Deposit Approved! $25.00
01/16/2019 12:52 PM Coupon 'EASYACES' redeemed $17.50
01/16/2019 12:52 PM DF-EcoCard Deposit Requested $25.00
01/16/2019 12:51 PM Coupon 'EASYACES' requested
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Uptown aces - refuses to pay due to "Multiple bonuses taken without a deposit"
Posted by tmlftw223
January 21, 2019
tmlftw223 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
January 21, 2019