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Winny Casino - 140eur Deposit Error

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Winny Casino Review.

Player's Complaint

Hello i was using Winny Casino Finnish Branch pay and play option . So i deposited total amount of 140 eur. There was some error and i could not log in at the same time money still went from my bank account. I have sent over 30 emails to Winny support. They dont care about my money . They wont look at this matter. They act arrogant and i feel like i am talking with computer. I have sent all details several times to casino always same answer send all documents again. Is there any possibility to get some kind of compensation money because i have waisted my time and nerves. 140 eur is not enough for me anymore. How its possible they get finnish licences when they act so rude with their customers. I am waiting for your answer and also i can send all proofs from emails' transactions and everything else ! Thanks ! I am honest person i dont wanna scam money from them theses payment are real and final reciver was N1 Interactive Ltd. I was using trustly pay and play log in soulution which did not log in me.

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3 Responses

User icon
thepogg
January 19, 2022

Hi myblock212 - welcome to ThePOGG.com!

When did this issue occur?

Thanks,

ThePOGG

User icon
thepogg
January 29, 2022

Hi myblock212,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
February 5, 2022

Hi myblock212,

If we haven't heard from you by Friday the 18th of February I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

myblock212 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Winny
  • Malta Gaming Authority
  • N1 Interactive Ltd

January 18, 2022

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