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– ThePOGG.com can issue legally binding rulings on player complaints under the MGA license.

– Cooperative with player complaints.

– Operator subject to strong regulatory requirement.

– Withdrawals take over 24 hours.

– Email support takes longer than average to respond.


Luck Casino Casino Review

Review last updated: January 2021.

OVERVIEW | 7.26/10


Luck Casino are a developing brand licensed in in Malta by the MGA. Luck Casino are owned and operated by N1 Interactive Limited.  They offer an extensive selection of games from: Net Entertainment, QuickspinMicrogaming, Pragmatic Play, BetSoft, Evolution Gaming, Amatic, Mr Slotty, Amaya, Belatra Games, iSoftBet, BetSoft, NYX Gaming, Endorphina, Spinomenal, GameArt, SoftSwiss, BGaming, Ezugi, ELK Studios, EGT and Thunderkick across the Slots, Live, Video Poker and Jackpot categories. The home page features a: black and white colour palette and it is fairly simple and straightforward in design. The casino logo is simply its name in white letters - the "k" extends and looks like it is kicking a ball which encloses the .com.

TRUSTWORTHINESS | 8/10


ThePOGG.com serves as an Alternative Dispute Resolution (ADR) service for Luck Casino as part of their MGA license requirements. This means that we can offer legally binding rulings for all complaints submitted to this service from jurisdictions subject to the MGA license.

BONUSES | 7 / 10


100% up to €200
Max Bonus 200
Min Deposit 15
Max Bet 5
Type Cashable
Wagering 40xB
Deposit Method Restrictions:
Country/Regional Restrictions:
Sweden

Terms and Conditions

The Luck Casino Welcome bonus currently consists of a bonus of 100% up to €200.

The minimum deposit that will trigger the bonus is €15.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

Players from the following jurisdictions are not eligible to receive this bonus: Sweden

The maximum allowed bet is the €5 on any single round of play.

The bonus expires after 14 days.

There is no maximum win term associated with this bonus.

The bonus is cashable.

Game Weightings:

  • Slots 100%*
  • Table games, roulette and video poker 0%
  • *Cupid Strike 2, Dr. Jekyll & Mr. Hyde, Fruitbat Crazy, Kingmaker, Knockout Football, Max Quest: Wrath of Ra, Pinocchio, Spinfinity Man, Split Way Royal, Sugar Pop, Sugar Pop 2: Double Dipped, Super 7 Blackjack, Tens or Better, Three Card Rummy, Three Musketeers, Triple Edge Poker, Vip European Roulette, WhoSpunIt Plus, Zoom Roulette, Ninja, Dead or Alive, Devil's Delight, Lucky Angler, Reel Rush 2, Reel Steal, Robin Hood: Shifting Riches, Scudamore's Super Stakes, Single Deck Blackjack Professional Series, The French Roulette, The Wish Master, TXS Hold'em Professional Series, Queen of Gold, Scarab Treasure, 300 Shields, Jackpot Jester 200000, Alchymedes, Cazino Cosmos, Dark Vortex, Dwarf Mine, Double Dragons, Holmes and the Stolen Stones, Jackpot Raiders, Jokerizer, Ozwin’s Jackpots, Spina Colada, The Dark Joker Rizes, Tut's Twister, Vikings go to Hell, Vikings go Berzerk, Wicked Circus, Wild Swarm, Wolf Hunters, all Jackpot slots. 0%
  • Live Games 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.


BONUS: 100% up to €200
Try another casino
Value to Player for:
£8.36
Bonus Value
low roller
mid
mid roller
high
high roller
mid
superhigh roller
n/a

Payout Speed: 72 hours | 8 / 10


Luck Casino website states that withdrawals to ewallets may take up to 3 days to process.

Minimum withdrawal – €20.

Maximum withdrawal – €5,000 per day; €10,000 per week, €30,000 per month. Progressive jackpot wins are excluded.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 10 / 10


Luck Casino use Net Entertainment, Microgaming, BGaming, Playson, BigTimeGaming, Yggdrasil, Play 'N Go, Spinomenal, Booming Games, BetSoft, Amatic, Quickspin, and Evolution Gaming.

Game selections are as follows:

Jackpots - 242

Instant

Table Games – 31

Slots – 2088

Video Poker – 7

Live – 144

Customer Service | 0 / 10


Email Testing Record

  • January 2021 - No response.
  • June 2020 - No response .
  • September 2019 - 43 minutes.

Licensing | 8 / 10


Luck Casino hold the following gambling licenses :

  • Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. ThePOGG.com acts as the ADR service used by Luck Casino for their MGA license. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Luck Casino does not accept players from the following countries: American Samoa, Oceania, Antigua and Barbuda, Australia, Belgium, Czech Republic, France, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Guam, Israel, Italy, Lithuania, Martinique, Mayotte, New Caledonia, Reunion, Russian Federation, Slovakia, Slovenia, South Africa, Spain, Sweden, Turkey, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S., Wallis and Futuna.

Contact


Contact Information:

Email : [email protected]

Slots RTP


Luck Casino give the RTP only for those games that have them built into their help files.

Comp Points


Luck Casino do not appear to offer a comp points system for all players.

Closing Thoughts


Luck Casino are a reputable brand and since we serve as their ADR this can only be good for the playing experience.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

There are no associated casinos to display.

COMPLAINTS

Luck Casino
Resolved

Luck Casino - Prolonging payment and closed the account. No communication.

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Luck Casino
Resolved

Luck - Account deactivated

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