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blacklisted casino thepogg

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

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– Fast response to email support request.

– Withdrawals take over 24 hours.

– No effective regulation. Licensed in name only.


Lucky8 Casino Review

Review last updated - October 2018

OVERVIEW | 4.90/10


Lucky8 Casino is operated by Azurolongo N.V. and is a rebranding of the previously named 7Red Casino. It is licensed by Curacao Egaming in Curacao.  It offers a limited selection of games, in the region of 300, from:  Betsoft, Oryx, Yggdrasil and Play 'N Go across the Slots, Live, Video Poker and Jackpot categories. The site features utilises a colour palette of: bluey grey, red, black and white. Their logo is their name in white and red displayed across spinning slot reels.

TRUSTWORTHINESS | 1/10


The Azurolongo N.V. casinos appear to have ties to the now defunct 7Red group of casinos.

A complaint against this group has demonstrated that their support staff are inadequately trained about their own bonus policies and where their own staff make errors regarding the rules associated with their bonuses the operator will fault the player and deny winnings even where their staff have given advice that the player had complied with.

Withdrawal Cap Applied to Progressive Jackpots (-1) - Lucky8 Casino apply their withdrawal limits to Progressive Jackpots despite the fact that progressive jackpots are paid via jackpot contributions that are collected at the point of each bet and should be ring fenced to pay winners. Unlike other wins that can impact an operator's liquidity and ability to pay players, hence the implementation of withdrawal caps, progressive jackpots are paid from the jackpot contributions and cannot impact the operator's financial liquidity where they are managed appropriately. The "Real Money" section of their Terms states: "Unusual and Large withdrawals might take longer to be processed as they need to go through extra checks before being approved by our compliance department. In certain cases should your winnings exceed €5,000.00 the funds will be paid through Bank Wire in increments of €5,000.00 per fortnight until full settlement." 06/07/2018 In our opinion there is no sound basis for slow payment of this type of win other than to look to frustrate winning players into losing a significant portion of their balance back while awaiting the operator addressing their withdrawal request. This is not a practice that we condone.

For references see Azurolongo NV Player Issues

BONUSES | 7 / 10


100% up to €200
Max Bonus 200
Min Deposit 20
Max Bet 5/0.50
Type Cashable
Wagering 40xb
Deposit Method Restrictions:
Neteller, Skrill
Country/Regional Restrictions:

Terms and Conditions

The Lucky8 Casino Welcome bonus currently consists of a bonus of 100% up to €200.

The minimum deposit that will trigger the bonus is €20.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

There is no maximum bet term associated with this bonus.

There is no maximum allowed win with this bonus.

The bonus is cashable.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Bonus and associated winnings will expire after 14 days if the wagering requirements are not completed.

Game Weightings:

  • Slots 100%
  • Table games 10%


BONUS: 100% up to €200
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Value to Player for:
£8.37
Bonus Value
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mid
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high
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Payout Speed: 72 hours | 8 / 10


Lucky8 Casino's website states that withdrawals are processed within 72 hours.

Maximum Withdrawal - €2,500 per week.

Minimum Withdrawal - €30.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Paysafecard, EcoPayz and bank transfer.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 6 / 10


Lucky8 Casino use BetSoft, Oryx, Yggdrasil and Play 'N Go software for their games.

Game selections are as follows:

Instant

Table Games – 21

Slots – 222

Video Poker – 13

Live - 11

Jackpot - 19

Customer Service | 9 / 10


Email Testing Record

  • July 2018 - 3 hours and 35 minutes.

Licensing | 2 / 10


Lucky8 Casino hold the following gambling licenses :

  • Curacao eGaming - Lucky8 Casino are licensed by one of the Curacao eGaming Master License holders that is generally unresponsive and uncooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries


Players from United States NOT accepted.

Lucky8 does not accept players from the following countries: Australia, South Africa, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Contact Information:

Email : [email protected]

Slots RTP


Lucky8 Casino do not appear to publish the RTPs for their games.

Comp Points


Lucky8 Casino do not appear to offer a comp points system for all players

Closing Thoughts


Lucky 8 Casino are Not Recommended at ThePOGG for player unfriendly terms - details of these can be found in the Trustworthiness section of this review. Should they look to alter these terms then we would of course update this review accordingly.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

Lucky8
Found for the player

Lucky8 - Void 23.000 euro of false support information

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