OVERALL VERDICT
5.04/10

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OVERALL VERDICT

5.04/10

PAYOUT SPEED

6/10

Customer Service

0/10

Bonuses

5/10

Software

10/10

Licensing

8/10

WEBSITE

OWNERSHIP

PT Entertainment Services Limited

AFFILIATE PROGRAM

Titan Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

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Casilando

– Operator subject to strong regulatory requirement.

–

– Non-cooperative with the management of player complaints.

– Email support takes longer than average to respond.

– Low value registration incentives.

Titan Casino Review

Name: Titan Casino Review
Item: Titan
Rating: 5.04
Author: ThePOGG

Review last updated - July 2017

OVERVIEW | 5.04/10

Titan casino are a member of the long running Europartner Playtech group of casinos. Europartner's have unfortunately made clear that they will not discuss player complaints.

TRUSTWORTHINESS | 3/10

Titan casinon are part of the EuroPartners group.

The EuroPartners group is also associated with the Mansion group.

The EuroPartners group has been repeatedly non-responsive to player complaints.

The EuroPartners group has been involved in what we consider to be Predatory enforcement of bonus terms and conditions.

Titan casino restrict the maximum withdrawal for their progressive jackpots.

The EuroPartners group have been fined for advertising to Dutch players without a license. As such no affiliate should be promoting them to Dutch players.

In late 2014 a situation came to light where an affiliate was found to be hacking into other sites and posting their gambling links on these sites without the owners knowledge or permission. This activity is clearly illegal and unethical. The majority of casinos that were receiving traffic from this affiliate closed the affiliate's accounts upon finding out what the affiliate was doing, however some casinos, whether via intent or insufficient security policies, continued to be listed on these sites for many months after the activity of this affiliate came to light. Many other brands managed to quickly take action to get themselves removed from the hacked sites (closing the affiliate account down and ensuring that new accounts could not be open).

For references see EuroPartners Group Player Issues

Due to the design of the Titan casino website, we cannot monitor their terms and conditions.

BONUSES | 5 / 10

100% up to £200 plus 50% cashback on losses up to £200
Max Bonus	200
Min Deposit	20
Max Bet	10
Type	Sticky
Wagering	30x(d+b)

Deposit Method Restrictions:
Neteller, Skrill

Country/Regional Restrictions:

Full Titan bonus review

Terms and Conditions

The Titan Welcome bonus currently consists of a bonus of 100% up to £200 plus 50% cashback on losses up to £200.

The minimum deposit that will trigger the bonus is £20.

This bonus has a wagering requirement of 30x(deposit+bonus) for the deposit bonus and 30xcashback for the cashback.

The bonus uses the standard bonus structure with funds being locked from the moment of deposit until all wagering requirements are met and bets with both deposited and bonus funds contributing to the wagering requirement.

The maximum allowed bet is £10 on any single round of play.

There is no maximum win on either the deposit bonus or the cashback.

This bonus is sticky which means that it can never be withdrawn. Once you have completed the wagering requirement the bonus will be removed from your account at the time of your first withdrawal.

Players depositing via Neteller or Skrill are not eligible to receive this bonus.

Game Weightings:

Slots, Arcade, Scratch Cards (except if mentioned below) 100%

*3D Roulette, American, European and French Roulette, all Premium Roulettes, all Multiplayer Roulettes, Club Roulette, Live French and VIP Roulette, Mini Roulette and Roulette Pro
- Low risk: 0%
- Med risk: 20%
- High risk: 50%
Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

Blackjack games (except Blackjack Switch and Blackjack Surrender), Pai Gow Poker, Casino Hold’em, Tequila Poker, Live Casino Hold’em and Stravaganza 33%

Red Dog 20%

Baccarat, Roulette* (see exceptions above), Sic Bo, Darts, Heads or Tails, Video Poker games, Blackjack Switch, Blackjack Surrender, Pontoon, Craps, Wild Viking and Spin a Win 0%

Pharaoh's Treasure, Midas Millions, The double-up feature on any game + Live dealer tip 0%

*The roulette games above mentioned are valid towards Wagering Requirements under the below conditions:

- High coverage bets (i.e. low risk) will contribute 0% towards your Wagering Requirements. High coverage roulette bets are bet spread combinations covering 60% or more of the table.

- Medium coverage bets (i.e. med risk) will contribute 20% towards your Wagering Requirements. Medium coverage roulette bets are bet spread combinations covering 10% or more of the table but less than 60%.

- Low coverage bets (i.e. high risk) will contribute 50% towards your Wagering Requirements. Low coverage roulette bets are bet spread combinations covering less than 10% of the table.

BONUS: 100% up to £200 plus 50% cashback on losses up to £200

T&CS APPLY

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Value to Player for:

£4.48

Bonus Value

low roller

mid

mid roller

mid

high roller

high

superhigh roller

high

Payout Speed: 4 days | 6 / 10

Our reviewer reports their withdrawal being paid within 4 days by Winner casino (associated with Titan casino).

Minimum Withdrawal - None listed

Maximum Withdrawal - $9,990/€9,990/£9,990/CHF9,990/DKK74,990/NOK74,990/SEK99,900/ZAR99,900 per month.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), Click2Pay, UKash, PaySafeCard, Entropay, Bank Wire, ClickandBuy or Cheque

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 10 / 10

Titan casino use Playtech software for their download casino. Check out our Playtech Software Review.

Game selections are as follows;

Download

Table Games – 37

Slots – 125

Video Poker – 15

Live – 6

Jackpot - 52

Customer Service | 0 / 10

Email Testing Record

December 2016 - Need to register to get support
June 2015 - 10 minutes
November 2014 - No Response
June 2014 - 43 minutes
December 2013 - 36 minutes
June 2013 - 47 minutes

Licensing | 8 / 10

Titan hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Titan currently use IBAS. You can find further information regarding this regulator's complaint policies here.
Antigua and Barbuda Directorate of Offshore Gaming - Titan casino are licensed by the DOG. Relatively few of the operators we list use this regulator and while this body does appear to have a complaints process in place, we are unaware of any player having successfully taken a complaint to them. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Titan casino - AFGHANISTAN, ANTIGUA AND BARBUDA, BAHAMAS, BARBADOS, BELGIUM, BELIZE, BULGARIA, CHINA, CUBA, CYPRUS, DENMARK AND ITS TERRITORIES, DOMINICA, ESTONIA, FRANCE AND ITS TERRITORIES, GREECE, GRENADA, GUYANA, HAITI, HONG KONG, IRAN, IRAQ, ISRAEL, ITALY, JAMAICA, LIBYA, MACAU, MEXICO, MONTSERRAT, NETHERLANDS, NETHERLANDS ANTILLES, REPUBLIC OF SERBIA, SPAIN, ST. KITTS AND NEVIS, ST. LUCIA, ST. VINCENT, SUDAN, SURINAME, SYRIA, THE PHILIPPINES, TRINIDAD AND TOBAGO, TURKEY, USA AND ITS TERRITORIES

Contact Details ;

Email :	[email protected]
	[email protected]
	[email protected]
	[email protected]
	[email protected]
Phone :	+1-866-466-3077 (Canada)
	0808-120-3491 (UK)
	+632-756-7984
Fax :	1-866-862-9690 (Canada)
	0808-120-3492 (UK)
	+632-756-7985 (International)
Address :	Titan Casino
	P.O Box 1876
	Makati Central Post Office 1258
	Makati City
	Philippines

Affiliate Program - EuroPartners Affiliate.

Restricted Countries

Players from United States NOT accepted.

Titan does not accept players from the following countries: Afghanistan, Asia, Antigua and Barbuda, Bahamas, Barbados, Belgium, Belize, Bulgaria, China, Cuba, Cyprus, Denmark, Dominica, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Greece, Grenada, Guyana, Haiti, Hong Kong, Iran, Iraq, Israel, Italy, Jamaica, Libya, Macao, Mexico, Montserrat, Netherlands, Netherlands Antilles, Philippines, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and The Grenadines, Serbia, Spain, Sudan, Suriname, Syrian Arab Republic, Trinidad and Tobago, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Titan casino publish the House Edge/RTP figures for all of their slots games.

Comp Points

Titan casino offer the standard Playtech comp point program wherein you receive one comp point for every £10 wagered and 100 comp points can be converted into £1. The redemptions rates do improve as your VIP levels increase.

Closing Thoughts

Part of another large Playtech operation that make a habit of a lack of transparency - not the kind of behaviour we require of the casinos we'll recommend.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Titan

5.04 / 10

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.