English in United States
Resolved - 21Dukes Casino have confirmed that this player has been paid and the player has confirmed receipt of their funds.
Read our 21Dukes Casino Review.
I have been attempting to withdraw from this casino for approximately 2 months and they are just stalling me by telling me that my card needs verification. I have had my withdraw bounce back several times.
Thank you so much. Please let me know if you need any screenshots of my correspondence with 21 Dukes. I am happy to provide them.
Hi. Is there any progress on my complaint? Thank you.
Apologies for the delay - there was a temporary breakdown in lines of communication with this operator.
I have been informed that your payment was issued on the 11th of July and should take a maximum of 7 business days to reach you (Monday the 22nd). I would appreciated it if you could let us know when you receive your funds.
21 Dukes have deposited my withdrawal into my account. Thank you very much for your help guys!
Thanks for letting us know - it is appreciated!
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VeryFrustrated consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
June 29, 2019
Hi veryfrustrated - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.