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Conquer - pending withdrawal
Ruling
Resolved - Conquer Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
Read our Conquer Casino Review.
Player's Complaint
my withdrawal still pending 3x they asked for documents and provided and still pending
5 Responses
Hi emma40,
I've spoken to Conquer Casino regarding this issue and the response we've received is that the license holder are not prepared to discuss this or any other complaint with this service.
All we can recommend at this stage is that you contact the operator's ADR IBAS.
Sorry we could not be of further help!
ThePOGG
Hi emma40,
The operator informs us that this issue was ultimately resolved and that you have received your funds. Can you confirm receipt of your funds?
Thanks,
ThePOGG
Hi emma40,
I'm following-up on the above?
ThePOGG
Hi emma40,
If we haven't heard from you by Friday the 1st of October I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
emma40 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Conquer
- Malta Gaming Authority
- United Kingdom Gambling Commission
- ProgressPlay Limited
April 22, 2019
Hi emma40 - welcome to ThePOGG.com!
Unfortunately you've chosen to play with a group that are routinely non-responsive to complaints submitted to this service. While I will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG