Hello Casino - Source of Wealth

Hi bore - welcome to ThePOGG.com.

Please ensure you have read our Complaint Guidance to ensure that fully understand how our complaint management process functions.

As we are the ADR for the White Hat Gaming license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

https://thepogg.com/terms-of-use-for-dispute-resolution-service/

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

The bank account that you deposited from - where did the money in that account originate?

Thanks,

ThePOGG

Hi BORE,

I'm following-up on the above?

Thanks,

ThePOGG

Hi BORE,

If we haven't heard from you by Friday the 21st of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

Apologize for the delay, I didn`t notice that you had answered.

From my savings, student grants, student loan and investments.

Hi bore,

You will need to show how you came to own the money in the first account and show the transfer of those funds to the second account that you used to deposit to the operator. This is a standard source of wealth check and you need to be able to demonstrate how you came to own the specific funds that were used in the casino.

Once you have done this let us know and we'll follow-up with the operator.

Thanks,

ThePOGG

Hi bore,

Have you provided the required information to Hello Casino?

Thanks,

ThePOGG

Hi bore,

I'm following-up on the above?

Thanks,

ThePOGG

Hi bore,

If we haven't heard from you by Friday the 23rd of July I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG