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Hey Spin - Withdrawal

Ruling

Resolved - Both the submitting complainant and Hey Spin Casino have informed us that this issue has been resolved and the player has received their funds.

Read our Hey Spin Casino Review.

Player's Complaint

Won on Heyspin & made withdrawal on 27th January. Keep getting bounced from pillar to post & no payout

Read the casino review

3 Responses

User icon
thepogg
February 14, 2023

Hi MillieMoose123 - welcome to ThePOGG.com!

What reason has the operator given for the payment delay?

Thanks,

ThePOGG

User icon
MillieMoose123
February 15, 2023

The excuses were too varied to believe

Needed to change my e wallet, having set up netellar in the past, they then asked me to open another, make a deposit etc

They have paid out yesterday but i had to hound them & even threaten legal action.

User icon
thepogg
February 18, 2023

Hi MillieMoose123,

Thanks for letting us know - it is appreciated :)

ThePOGG

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Agreement

MillieMoose123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Hey Spin
  • United Kingdom Gambling Commission
  • Malta Gaming Authority

February 11, 2023

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