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Next casino - no bonus

Ruling

Resolved - This player is non-responsive and as such we assume that they've managed to resolve their issue with Next Casino without our intervention.

Read our Next Casino Review.

Player's Complaint

nextcasino was the casino, i deposit 200 sek, then a support tells me after im not eligable for any bonuses, and then when i want to withdraw, they ask first for IBAN/swift numbers on bankcard, i told them.

But now they also want a clear picture of passport..

Read the casino review

5 Responses

User icon
ThePOGG
September 24, 2018

Hi Poeten1337 - welcome to ThePOGG.com!

Why were you not eligible to receive the bonus?

Thanks,

ThePOGG

User icon
Poeten1337
September 24, 2018

customer support emailed me directly after deposit and just told me this, didnt give a specific reason..

User icon
ThePOGG
September 26, 2018

Hi Poeten1337,

Can you please forward this email to [email protected]?

Thanks,

ThePOGG

User icon
ThePOGG
October 4, 2018

Hi Poeten1337,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
October 12, 2018

Hi Poeten1337,

If we have not heard from you by Friday the 19th of October I'll assume you no longer require our assistance with this issue and close this complaint.

Thanks,

ThePOGG

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Agreement

Poeten1337 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

September 24, 2018

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