– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Slot Wolf - Refusing to withdraw


Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Slot Wolf Casino Review.

Player's Complaint

Hello! I've been a member of the slotwolf casino a few years,all verified and VIP status..I proceed to withdraw recently,and they asked a bunch of documents and proofs which i uploaded,and they asking on and on even i provide the all info and documents about my life..I provided the proof of deposit skrill,skrill statement,bank statement from business,business documents,my personal bank statement,id with selfie...this is ridiculous! They now asking somekind of payslips which i dont have,and never had,this is going on and on...Please help!Thank you!

Read the casino review

4 Responses

User icon
March 1, 2023

Hi tieguan - welcome back!

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

Why can't you provide payslips?



User icon
March 1, 2023

I uploaded all documents,all transactions i have in my life..Even i was asked to upload all my winnings from all casinos i played in the past 6 months,which i did..lets see what happens..

User icon
March 3, 2023

I received it!Thank you guys!

User icon
March 4, 2023

HI tieguan,

Thanks for letting us know - it is appreciated :)


Leave a Reply

You must be logged in to post a comment.


tieguan consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Slot Wolf
  • Malta Gaming Authority
  • N1 Interactive Ltd

February 28, 2023

United States country flag