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United Commissions - Non-payment affiliate commission


Resolved - Both the submitting complainant and United Commissions have informed us that this issue has been resolved and the player has received their funds.

Read our Klasino Casino Review.

Player's Complaint

Essentially no payment of affiliate commission owing as of 30 September. The rep who I had on Skype left, the e-mail address for United Commissions ignores me and the other e-mail provided in the affiliate account bounces. Normally aff progs will e-mail you when you get a new aff manager, or when one leaves. Alas nothing here, so have no point of contact. I am owed £320 in CPA money for Klasino and about £90 other commission from their other brands Sin Spins and Jungle Reels. Having earned more than this in October too, I fear this won't be paid in November when it becomes due either. I could likely have sorted this out myself with a rep if they had one, or would answer my e-mails. I hope you can get somebody to speak to you, as I have failed. This is bad since they are part of the Rank Group, would have at least expected a reply, a working e-mail address in the account and notification of a new rep! Thanks D

Read the casino review

4 Responses

User icon
November 8, 2020

Hi dunover - welcome back!

I'll contact the program and see what we can find out for you.



User icon
November 29, 2020

Hi dunover,

United Commissions inform us that they've been in contact with you and resolved this issue. Can you confirm?



User icon
November 30, 2020

Yes, eventually I managed to contact somebody who supplied me with a couple of e-mail addresses which by using I was able to resolve the issue. All paid up to date now. It's not that I didn't expect payment, but this was simply a case where an affiliate had no point of contact for the programme which was frustrating, especially where an issue arose. Thanks for your efforts!


User icon
December 2, 2020

Hi dunover,

Thanks for letting us know - it is appreciated!


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dunover consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Klasino
  • Malta Gaming Authority
  • Curacao eGaming
  • United Kingdom Gambling Commission
  • Imperium Network Solutions Limited

November 7, 2020

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