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Wild Jacks - deposit with bitcoin
Ruling
Found for the Player - Wild Jack's casino and the Digimedia Group have made clear they will no longer be discussing complaints with this service. As such all their properties have now been moved to Not Recommended.
Read our Wild Jacks Casino Review.
Player's Complaint
Hi.
on 8 January i deposited with bitcoin.
the amount was not added to my credit
i opent chat and they told me to send the transaction info. they would fix the issue within 48 hours . and than after 3 days again they say 48 hours and than again in the chat they say 48 hours. i completely lost trust in the casino because its easy to check the bitcoin transaction it should not take 2 weeks. and after this happend how can i trust deposing with bitcoin ever again at wildjack.
2 Responses
Hi jores86,
Unfortunately Wild Jacks casino have informed us that they are no longer willing to discuss complaints with this service. As such there's nothing further we can do to help you.
At this stage all we can recommend you do is contact Wild Jack casino's regulator the Malta Gaming Authority.
Sorry we could not be of further help!
ThePOGG
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Agreement
jores86 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
January 22, 2018
Hi jores86 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG