YoBetIt

VISA

Hi Steffi12345 - welcome to ThePOGG.com!

Sadly there is nothing we can do to assist you in this matter. The Swedish licensing conditions only apply to operators that hold a Swedish license. If you choose to play with black market operators you will not receive the same protections you would with licensed operators.

You may find our free Responsible Gambling app <a href="https://betblocker.org/">BetBlocker</a> useful. It allows users to restrict their internet capable devices from accessing over 15k gambling operator websites for between 24 hours and 5 years.

Sorry we could not be of more help!

ThePOGG

I dont know if i was clear on this, but kanon gaming have the licems in sweden, so its legit. Its no black market. Kanon gaming has too sites on their kanon gamimg licens in sweden. Yobetit and casino epic. The licens regulation says that any selx exlusion is per licens, not per site. They say that because i didnt mention gambling issues they didnt excluded on all heir 2 sites. This is not true, they should close the player on all of their sites regulated by said licens kanon gaming, regardless of reason for the exclusiobän.but they didnt and they wont take responsibility for it..
Again, their properly licensed :)

Hi Steffi12345,

Please quote exactly what you said to the operator when you closed your account.

Thanks,

ThePOGG

It was an exclusion on the site where you can fill in what yime period you want too exclude. I chose permanently. By the regulations its says "if self exclusion is made, for any given time or type of game, the licens holders should exclude cross all sites hold by the licens holder for the time period." Translated

This is a direct translation from the regulators rules

Swedish- Licenshavaren ska se till att en spelare utestängs från alla spel hos licenshavaren om spelaren väljer att stänga av sig enligt 14 kap. 11 § spellagen (2018:1138), 

Translated to English-The licensee shall ensure that a player is excluded from all games with the licensee if the player chooses to suspend in accordance with ch. § 11 spellagen (2018: 1138),

Got an email saying admin has repleyed but cant see it, I'll try posting this if there is a glitch then i might see the poggs respons

Hi Steffi12345,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

I have self excluded on kanon gaming, the swedish licens regulation says in chapter 14 section 11 that an exclusion is for the whole licens, not every separate site. Kanon gaming says I was only excluded on yobetit and therefore could play on their other site casino epic. This is against regulations and I would like help resolving this from the pogg. It is very clear if you read the licens regulation I wrote above, that section says that exclusion is per licens. Their is also a national exclusion system but this is not what i mean. The licens give is responsible for making the exclusion over their licens on all their sites.
 Please help me resolve this

YoBetIt - Selfexcluded on licensowner not complied

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