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ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

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Casino Complaints

Open Complaints Closed Complaints Money Recovered
219
4787
$5000K

Having a problem with a casino? We can help!

Submit a Complaint

Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos.

Our Alternative Dispute Resolution official holds Associate level membership with the Chartered Institute of Arbitrators.

Above you’ll find a list of all complaints that ThePOGG.com has dealt with. At the top you’ll find a list of the complaints that are currently being processed. The only people that will be able to view a complaint that is currently being dealt with are site staff, the customer who lodged the complaint and the casino rep who is helping to resolve the complaint. This is to ensure privacy during the mediation which is more conducive to successful resolution. Complaints that have been closed can be found beneath this and are open for everyone to read.

Players looking to submit a complaint should read our Guide to the Casino Complaint Process before proceeding.

Below you can find our complaint reports for various years:

– 2019-20 – https://thepogg.com/adr-report-1st-of-october-2019-30th-of-september-2020/.

– 2018-19 – https://thepogg.com/adr-report-1st-of-october-2018-30th-of-september-2019/

2015-16 – http://thepogg.com/adr-report-1st-of-october-2015-30th-of-september-2016/

ThePOGG.com’s wealth of experience managing player complaints provides us with unique insight into the business practicies of a large swathe of gambling sites. This insight allows up to provide you with reliable and well informed information on the best online casinos.

We also provide informed opinions on new online casinos ensuring that our readers are informed how about how the licenses that have opened new properties have treated players in the past. If a license has always been cooperative in the management of player complaints and has always treated players fairly you know that a new casino on this license is very likely safe to play with. Conversely, if you know that the license holder has mistreated players in the past, why would the be different now simply because they have a new url?

To compliment our casino reviews we review the latest slots games so that our readers know the best online slots to play and conduct bonus simulations so that players can know which casino sign up bonus is best for them.

All in all we offer our reader stacks of resources that cannot be found anywhere else.

Set in the North Atlantic, the island of Ireland has a population of around 6.6 million souls. Land-based gambling in Ireland is thoroughly regulated since Ireland has always been on the front foot in this sector. Online regulation from this jurisdiction is not quite in place yet – though the process is under way. Foreign operators appear free to accept customers residing in Ireland and Ireland does not pursue legal action against players that play with foreign licensed operators whilst they are in the process of finalizing their own licensing procedures.

Disclaimer:

The above information is what we believe to be the the legal status of online gambling, however information on this topic is limited and hard to find. We accept no liability for any errors or ommissions. It is the reader’s responsibility to ensure that they know the legality of online gambling in their country before engaging with any online gambling service.