OVERALL VERDICT
2.58/10

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OVERALL VERDICT

2.58/10

PAYOUT SPEED

6/10

Customer Service

0/10

Bonuses

1/10

Software

3/10

Licensing

8/10

WEBSITE

OWNERSHIP

Prime Online LTD

AFFILIATE PROGRAM

Indogvind Affiliate

This casino is not recommended!

This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.

Why not try these great operators instead?

Play

GSlot

– No player complaints requiring operator intervention received so far!

– Operator subject to strong regulatory requirement.

–

– Email support takes longer than average to respond.

– Low value registration incentives.

Indogvind Casino Review

Name: Indogvind Casino Review
Item: Indogvind
Rating: 2.58
Author: ThePOGG

Review last updated - July 2017

OVERVIEW | 2.58/10

The Dutch arm of the Prime casino group.

TRUSTWORTHINESS | 1/10

Due to their Not Recommended status we did not feel it appropriate to send a reviewer to play with the Prime group.

The Prime casino group have an inconsistent reputation with their affiliate partners as shown by their Rogue status at Affiliate Guard Dog.

One of the venues in this group - Mega Casino - have been shown to offer non-random games. See https://thepogg.com/skillonnet-software-non-randomnot-fair/.

The Prime group have also been caught out deliberately trying to hide significant terms and conditions.

For references see Prime Group Player Issues

BONUSES | 1 / 10

Indogvind Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 5 days | 6 / 10

Due to their Not Recommended status we did not feel comfortable asking a review to play with the Prime casino group. The Indogvind website does not provide payout time frames for their eWallets. As they do not accept US players we will assume this to be 5 days.

Minimum withdrawal - None listed.

Maximum withdrawal - None listed.

Banking options available - Credit/Debit cards, Neteller, Click2Pay, ClickAndBuy, EntroPay, EcoCard, InstaDebit, EcoCard, EZIPay, UKash

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 3 / 10

Indogvind use NeoGames software for their instant play casino. Check out our NeoGames Software Review.

Game selections are as follows;

Instant

Table Games – 7

Slots – 47

Video Poker – 4

Customer Service | 0 / 10

Email Testing Record

December 2016 - Need to register to get support
June 2015 - 2 hours 3 minutes
November 2014 - 1 minute
June 2014 - No Response
December 2013 - 15 hours 37 minutes

Licensing | 8 / 10

Indogvind hold the following gambling licenses :

Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Indogvind casino - Belgium, France & Outlying Territories, Denmark, Iran, Israel, Italy, North Korea, South Africa, Spain, Turkey and USA & Outlying Territories

Contact Information;

Affiliate Program - Prime Partners.

Restricted Countries

Players from United States NOT accepted.

Indogvind does not accept players from the following countries: Belgium, Denmark, France, French Guiana, French Polynesia, French Southern Territories, Iran, Israel, Italy, Democratic People's Republic of Korea, South Africa, Spain, Turkey, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Ingdogvind casino do not publish the Return to Player/House Edge information for any of their slots games.

Comp Points

The Indogvind comp point program awards 1 comp point for every $20 wagered (on "most" games) and the redemption rate is 25 comp points to $1.

Closing Thoughts

Given Indogvind's management, we can't recommend playing with them.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.