OVERALL VERDICT
4.86/10

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OVERALL VERDICT

4.86/10

PAYOUT SPEED

8/10

Customer Service

10/10

Bonuses

3/10

Software

7/10

Licensing

2/10

AFFILIATE PROGRAM

Playvivid Affiliate

This casino is closed!

This operator has ceased operation and is no longer available to play with.

We recommend you to enjoy your time elsewhere:

Play

GSlot

– Fast response to email support request.

–

– Withdrawals take over 24 hours.

– No effective regulation. Licensed in name only.

– Low value registration incentives.

Playvivid Casino Review

Name: Playvivid Casino Review
Item: Playvivid
Rating: 4.86
Author: ThePOGG

Review last updated - May 2016.

OVERVIEW | 4.86/10

Playvivid casino are a developing brand licensed in Curacao. They provide a range of games from: Microgaming, Amatic, Endorphina, Ezugi, Betsoft and SoftSwiss. They currently have no complaints logged on any of the major gambling portals.

TRUSTWORTHINESS | 3/10

Playvivid casino have a good reputation within the gambling community and we found no outstanding issues at any of the major casino complaint portals. As Playvivid casino do not hold a UKGC license we have not sent a reviewer to test them.

Playvivid Casino include a dormancy clause that we are not happy with and as such have been listed as Not Recommended. The term allows the casino to seize all funds if there is no activity on a player's account for 180 consecutive days. Dormancy clauses should be used to allow the casino to charge a small maintenance fee for the upkeep of an inactive account, not to justify seizures of full balances. Exceptions to this would be where the balance seized would be transferred to the regulator for holding, or donated to a charitable institution after a period of a year, and only after reasonable efforts have been made to alert the account owner of the potential seizure.

You can see the latest updates to PlayVivid's terms and conditions here.

BONUSES | 3 / 10

Playvivid Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:

Country/Regional Restrictions:

Payout Speed: 3 days | 8 / 10

As Playvivid Casino do not hold a UKGC license we have been unable to test their withdrawal times. Playvivid Casino state on their website that withdrawals typically take 3 days.

Maximum Withdrawal - €12500/week, €25000/month.

Minimum Withdrawal - €/US$ 10 or €5BTC. €500 non-European Bank Transfer. €50 for European Bank Transfer

On every withdrawal the following commission will apply to the amount being withdrawn and will be deducted from the withdrawal amount to the player: 1. GBP,USD,EUR - 2.5% 2. BTC - 0.5%.

Banking options available - Credit/Debit cards, Skrill (Moneybookers), Neteller, Paysafecard, Union Pay, Discover, Diners Club International and Bank Transfers.

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Click here to join neteller

Software | 7 / 10

Playvivid Casino use Amatic software for their instant play casino and also include a selection of Microgaming, Ezugi, Betsoft, Endorphina and SoftSwiss games. Check out our Microgaming Software Review for more information.

Game selections are as follows:

Instant

Table Games – 43

Slots – 477

Video Poker – 39

Live - 3

Jackpot - 24

Customer Service | 10 / 10

Email Testing Record

December 2016 - 47 minutes
August 2015 - no respose to online form filled out.
No email provided.

Licensing | 2 / 10

PlayVivid hold the following gambling licenses :

Curacao eGaming - PlayVivid casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with Playvivid Casino – United Kingdom, USA and its Territories.

Contact Information:

Postal address:	Kimonos, 43A P.C. 3095, Limassol, Cyprus
Email :	[email protected]

Affiliate Program - PlayVivid Affiliates.

Restricted Countries

Players from United States NOT accepted.

Playvivid does not accept players from the following countries: United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact

Slots RTP

Playvivid Casino does not publish the slot game Return to Player (RTP) or House Edge information for any of their slots games.

Comp Points

It does not appear that Playvivid Casinos provide any sort of comp points program for all players.

Closing Thoughts

Playvivid Casino are Not Recommended at thepogg as a result of their unreasonable dormancy clause which we consider to be predatory. Playvivid Casino did not respond to our customer service directed email.

Associated By Company

The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

There are no associated casinos to display.

Other Associations

We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.