Spin Palace Casino Review

Spin Palace Casino do not process withdrawals over weekends according to their Terms and Conditions and hence the score of 8.

Minimum Withdrawal - None listed

Maximum Withdrawal - €10,000 per 24 hours.

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Email Testing Record

• December 2016 - 9 minutes
• December 2015 - No Reply
• June 2015 - 1 hour 53 minutes
• November 2014 - 1 minute
• June 2014 - 2 minutes
• December 2013 - 58 minutes

SpinPalace hold the following gambling licenses :

• Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Players from United States NOT accepted.

Spin Palace does not accept players from the following countries: Afghanistan, American Samoa, Angola, Argentina, Australia, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, France, French Guiana, French Polynesia, French Southern Territories, Germany, Ghana, Greece, Greenland, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iran, Iraq, Israel, Kenya, Democratic People's Republic of Korea, Republic of Korea, Lao People's Democratic Republic, Lithuania, Martinique, Mayotte, Mexico, Mozambique, Myanmar, Netherlands, Nicaragua, Nigeria, Panama, Paraguay, Peru, Philippines, Poland, Puerto Rico, Romania, Russian Federation, Saint Helena, Serbia, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Sudan, Switzerland, Syrian Arab Republic, Taiwan, Province of China, Tanzania, United Republic of, Turkey, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Yemen, Zimbabwe.

Contact Details:

Spin Palace Casino publish all the RTPs for their slots games.

The Spin Palace comp point program awards 5 comp points for every €10 wagered. Not all games earn the full amount. Accrual rates are as follows;

• All Slots, American Roulette and all Parlor Games 100%
• All Table Pokers, all Roulettes (except American Roulette), Red Dog, Casino War and Sic Bo 50%
• All Video/Power Pokers (except All Aces Video/Power Pokers), all Blackjacks (except Classic Blackjack), all Craps and all Baccarats 10%
• Classic Blackjack and All Aces Video/Power Pokers 2%

Comp points can then be redeemed at a rate of 5000 comp points to €10.

This is equivalent to the standard Playtech comp point program for games weighted at 100% and weaker for all other games.

Comp points not redeemed in 90 days will expire.

The group that own and operate Spin Palace and Betway, whilst uncooperative with us on player complaints brought to us against them, do a great deal to support our sister charity which aids those exhibiting problem gambling behaviours. This offsets the tiny number of complaints brought to us about them each year and as long as players are mindful of the fact that we cannot mediate complaints between themselves and Jackpot City we see the value in recommending a group that actively works to support compulsive gamblers. Players should note that there is s €10 per month dormancy fee though it is not stipulated what qualifies an account for dormant classification.