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blacklisted casino thepogg

This casino is blacklisted!

This operator has been Blacklisted by ThePOGG.com due to highly problematic business activities. We consider all Blacklisted operators to be extremely high risk to players and strongly encourage players never to consider handing money to a Blacklisted operator.

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GSlot

GSlot rating

+

– Fast response to email support request.

– Non-cooperative with the management of player complaints.

– Long delays on payment of withdrawals.

– No effective regulation. Licensed in name only.


VIP Room Casino Review

Review last updated - July 2017

OVERVIEW | 4.42/10


VIP Room are a stand alone PlayNGo casino.

TRUSTWORTHINESS | 0/10


VIPRoom failed to respond to a player complaint on this site. As such we would not recommend that players sign-up to this casino.

VIPRoom are part of a network that have engaged in retroactively changing their terms and conditions to restrict a game after two players had significant wins that they did not want to pay. One of the players in question presented evidence to demonstrate that the term had not been in place at the time they played. In response to this evidence the operator looked to discredit, suggesting that it was not reliable. However, we then checked our own ChangeDetection.com report and found that not only had the player been correct when they asserted that the term had not been in place at the time they played but that the terms document had been updated at the time the change was made to contain a 'Last Updated' date that was significantly before the date of change (the update was made on the 27th of November but the terms document was changed to state that the last update occurred on the 1st of September).

Jackpot Knights - another operator on the Danguad Limited license - have refused to pay a player based on what they claim in a violation of their maximum bet rule. However upon examination there was on betting combination on the game in question that could have resulted in that bet size. When we challenged the operator about this they claimed that the player used the double feature and that's how the bet size was listed at the value it was. The problem with this explanation is that the game in question does not have a double feature. When asked about this the operator became non-responsive.

An employee of an operator on the Danguad Limited license has posted an abusive message on our Facebook page.

An operator in this group has been found accepting deposits and wagers from a country that they cannot issue payment to - effectively free rolling players by allowing player from that country to lose without the possibility of ever winning.

We consider this group to be fundamentally dishonest in their practices and would strongly advise all players to choose an alternative casino to play with.

For references see Danguad Group Player Issues

For obvious reasons we do not consider this operator to be one of the best online casinos. We provide a comprehensive list of new casinos and casino reviews.

BONUSES | 7 / 10


VIP Room Casino Review does not currently offer a bonus that we can reasonably evaluate.

Deposit Method Restrictions:
Country/Regional Restrictions:

Payout Speed: 5 days | 5 / 10


Due to their Not Recommended status we did not feel comfortable asking one of our reviewers to play with VIP Room casino. The VIPRoom site does not list a a time frame for their withdrawal and as they do not accept US players we will assume that Neteller withdrawals are paid within 5 days.

Minimum withdrawal – None listed.

Maximum withdrawal – €1500/week, €5000/month depending on VIP status.

Banking options available - Credit/Debit cards, Neteller, Skrill (Moneybookers), UKash, PaySafeCard

We recommend using Neteller for speed, convenience and security. To sign-up to Neteller click here.

Software | 7 / 10


VIP Room use Betsoft software for their instant play casinos. They also offer a selection of NextGen Gaming and PlayNGo slots games. Check out our Betsoft Software Review.

Game selections are as follows;

Instant

Table Games – 14

Slots – 97

Video Poker – 3

Jackpot – 10

Live – 3

Customer Service | 10 / 10


Email Testing Record

  • December 2016 -28 minutes
  • June 2015 - 23 minutes
  • November 2014 - 10 hours 39 minutes

Licensing | 2 / 10


VIPRoom hold the following gambling licenses :

  • Curacao eGaming - VIPRoom casino are licensed in Curacao but we are unsure which Master License holder is responsible for them. As such we cannot comment on how effective contacting their regulator would be in case of a complaint. You can find further information regarding this regulator's complaint policies here.

The following countries are restricted from participation with VIP Room casino – United Kingdom, United Stakes

Contact Information;

Email : [email protected]

Affiliate Program - VIPRoom Affiliates.

Restricted Countries


Players from United States NOT accepted.

VIP Room does not accept players from the following countries: United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, U.S..

Contact


Slots RTP


VIP Room casino do not publish the RTP/house edge figures for any of their slots games. Find the best online slots.

Comp Points


VIP Room casino do not appear to offer a comp point program.

Closing Thoughts


Failing to respond to player complaints is a bad sign and we'd recommend players find another casino to play with.

Associated By Company


The below operators are run by the same company as this operator. This means that, for well regulated operators, self-exclusions or bonus bans may carry over to these properties. For poorly licensed, or unlicensed operators, it is good to know which other sites are being run by the same company, so you can avoid companies that have mistreated you in the past.

Other Associations


We believe the below operators to be associated with this operator in some fashion that is not immediately transparent. More information about these connections is usually available in the Trustworthiness section of the review.

COMPLAINTS

VIP Room
Found for the player

VIPRoom - Wrongfully cancelled withdrawal of 600 euro + erased cash balance of 649 euros

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VIP Room
Found for the player

VIPRoom - deactivated account

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VIP Room
Found for the player

VIP Room - Non-payment of winnings & freezing of account with 8972 euros

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VIP Room
Found for the player

VIP Room - not pay me and not answer my email

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