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14Red - Refund request
Ruling
Found for the Casino - While we do not condone any operator accepting UK players without a license, we would not seek a refund solely on this basis.
Read our 14Red Casino Review.
Player's Complaint
Hello
I would like to get refund all money I deposited on 14red as I made some checks and they dont have a Uk licence so they should not let me open account and deposit money because this is against the law as I am Uk player.Could you check this for me please?
Kind regards
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14Red
Found for the Casino14Red - Refund request
Posted by bolunio
September 5, 2018
100%
1
5 years
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Agreement
bolunio consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
September 5, 2018
Hi bolunio - welcome to ThePOGG.com!
Unfortunately there's nothing we can do to help you in this instance. You are entirely correct, 14Red do not hold a UKGC license and as such should not be accepting UK play. However this is a licensing/tax issue and would be the responsibility of the UKGC to ensure unlicensed operators do not access the UK market. We would not see a refund on this basis alone.
Unless there is some fundamental reason to believe the gambling transactions you engage in were unfair this is not an issue we could assist with.
ThePOGG