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21.co.uk - NO 150 free spins ???

Ruling

Resolved - Despite repeated requests for clarification of this issue the player has failed to provide the detail needed for us to understand what their problem is.

Read our 21.co.uk Casino Review.

Player's Complaint

I payed for 150 free spins and they dint give it to me for 50$ and I got the email that they sent me for 150 spins and I got record of purchase 50$ Email too

Read the casino review

6 Responses

User icon
ThePOGG
March 7, 2018

Hi gunner.89 - welcome to ThePOGG.com!

Before we go any further, have you contacted the operator? If so what explanation were you given for this?

Thanks,

ThePOGG

User icon
ThePOGG
March 14, 2018

Hi gunner.89,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
gunner.89
March 14, 2018

He said no bonus on ur acc

User icon
ThePOGG
March 16, 2018

Hi gunner.89,

Why was there no bonus on your account? Are you not allowed bonuses?

Thanks,

ThePOGG

User icon
ThePOGG
March 23, 2018

Hi gunner.89,

You are going to have to be a lot clearer about the details of your complaint before we can help you.

Thanks,

ThePOGG

User icon
ThePOGG
March 30, 2018

Hi gunner.89,

If we haven't heard from you by Friday the 6th of April I'm going to assume you no longer want our assistance with this issue.

Thanks,

ThePOGG

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Agreement

gunner.89 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

March 7, 2018

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