21Dukes - Delayed withdrawal

Hi bubba01 - welcome to ThePOGG.com!

First, if you have already played funds down this is not something we can assist you with.

Secondly, specifically what are the operator waiting on you providing?

Thanks,

ThePOGG

Hi.. I have submitted all documents required .. my I'd was verified then and approved so they said 1-5 business days for it to be processed . they wait 5 days to tell u to send bank statements.. then wait another 5 days and request u print out and the voucher from their banking page .. then I had to request the withdrawal all over again ..

I originally requested a withdrawal of $1800 .. but each time I had to request the withdrawal again I reversed some of it but I'm still waiting to withdraw $1300 .. and it says u can reverse any amount from pending withdrawals but it doesnt state that u then restart the whole process again .

Hi bubba01,

So you have already provided the deposit confirmation form to the operator?

Thanks,

ThePOGG

Yes

I've just been informed my withdrawal has been declined again due to some random account check that can take up to 12 days .. I was told that a week ago and that's why I had to send the voucher thing . This is beyond frustrating now .. please help me

So my withdrawal has been declined once again ..this time it's because my account is being randomly reviewed which takes 10 days but I can resubmit my request and it will be reviewed on the 28/01.. this is getting to be quiet a joke .

Hi bubba01,

Our understanding is that your withdrawal has now been processed. We would appreciate it if you could let us know when you receive your funds.

Thanks,

ThePOGG

Hi bubba01,

Have you received your funds?

Thanks,

ThePOGG

No .. this is taking much longer than I ever imagined

Hi bubba01,

Can you please provide bank statements showing transactions between the dates 28/01 and 28/02? You can forward these to [email protected].

Thanks,

ThePOGG

Hi bubba01,

I'm following-up on the above?

Thanks,

ThePOGG

Hi bubba01,

If we haven't heard from you by Friday the 26th of March I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG