22Bet - Withdrawal nightmare
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our 22Bet Review.
I'm contacting you because I've done everything in my power to get my money back from 22bet but they are preventing me from withdrawing my money.
I registered and verified registeration a few days ago.
I deposited 300€ to account and played all the money.
Yesterday I tried withdrawing my money but I had to send documents to security department which I did.
I got a message saying I could use withdraw option now that account verified.
I tried 15 times at least and I keep getting declined with an error message " Denied by operator. Payment Processing error"
I contacted 22bet and sent them at least 50 e-mails (proof) explaining the situation but they still refuse to withdraw my money.
They asked me to see with bank so I called my bank and said that 22bet is probably a fraud since they never got a demand for payment from 22 bet and my bank never blocked transactions.
They told me to go and deposit with e wallet and bet on 1.1 odd then try to withdraw after sending proof to security which I find very weird since on the ither books i just need to enter bank info and click withdraw to get money back. I read a lot of posts of complaints on this site with the same directions and people get another error message saying " Unable to withdraw.you need to deposit and withdraw with same payment method and withdraw in proportion of deposit" which is clearly nonsence since they advise to use second payment method to withdraw all money. I'm afraid i'm being scammed.
Ever since, I've been explaining and sending them account info so they can send me my money but they keep making excuses and do not answer my mails besides with copy paste nonsense.
They are deliberately keeping my earnings [EDIT]
• That being said, how do I go about getting my money please?
the casino review
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Hi rcn75 - welcome to ThePOGG.com!
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.