24Bettle - Withdrawal Not Paid

Hi munchi - welcome back!

Please copy and paste the response you are receiving from the operator.

Thanks,

ThePOGG

Hi,

Below is one of their latest responses. They are all similarly worded and they never email me with any updates afterwards.

"Thank you for your e-mail.

We apologize for the delay in your payout and understand your frustration. Please know that our team is currently investigating this matter to determine the source of the delay.

We appreciate your patience and cooperation as we work to resolve this issue as quickly as possible. We will keep you informed throughout the process, and we are committed to providing you with a satisfactory resolution.

We understand that timely payouts are important, and we apologize for any inconvenience this delay may have caused. Please rest assured that we are taking your concerns seriously and we are doing everything we can to resolve this matter."

Hi munchi,

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Date – 02/07/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

ThePOGG

Date – 09/07/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

ThePOGG

Hi munchi,

The operator has informed us that your payout has been processed. We would appreciate it if you could inform us when you receive your funds.

Thanks,

ThePOGG

Hi munchi,

Have you received your funds?

Thanks,

ThePOGG

Hi,

Thanks for the help so far on the case. Unfortunately I have not received the funds yet.

Hi,

Confirming I have received the funds just now.

Thanks once again for the help, it is very much appreciated.

Hi munchi,

Thanks for letting us know - it is appreciated :)

ThePOGG