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24k Casino - blocked account
Ruling
Found for the Player - Despite our repeated efforts to contact 24k Casino to discuss this issue we have received no response whatsoever from the operator.
Read our 24k Casino Review.
Player's Complaint
24k casino ( its not on your drop down list )
they have blocked my account , only once i had submitted a withdrawal
they have claimed fraud, ip configuration and also duplicate accounts
all of which is a complete fabrication, i have used the same documents and ip address at many other casinos and have never had this happen
there has been a minimal response for a vip manager but the support link nevr gives a reply
2 Responses
Hi davec76,
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
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24k Casino
Resolved24k Casino - blocked account
Posted by davec76
September 13, 2020
100%
2
2 years
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Agreement
davec76 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- 24kt Gold
- Curacao eGaming
September 13, 2020
Hi davec76 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG