Resolved - Both the submitting complainant and 666 Casino have informed us that this issue has been resolved and the player has received their funds.
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I had an account with 666 casino when they were owned by a compmay called White Hat Gaming. The site was bought by Aspire Global and my account disappeared. I had over £1,000 in the account. I've tried many different email addresses for 666 casino and Aspire Global. All I got back is automated generic emails or just being told that according to them I have no account. I still have emails to prove the account existed but no one is willing to help me with this. I'm not sure who is responsible for the account of it's the old company or the new one. I've been trying to get my money back since January, but I'm getting nowhere. All I want is my money back but I don't know what to do next. I tried the live chat but they couldn't help me either because according to them, the account doesn't exist. I really hope you can help me with this as I don't know what do to
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jw1903 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
April 29, 2023