Turn geolocation on
Currently viewing:
English in United States
CampeonUK - not paying out winnings
Ruling
Declined - This issue is now being reviewed by the operator's officially appointed ADR for the UK. As such we have stepped back as a professional courtesy.
Read our CampeonUK Casino Review.
Player's Complaint
Requested winnings of £7,125 on 10th Dec. They repeatedly ask for documents which I keep submitting. I have done this repeatedly, they even came back and said ID didn't show all 4 corners when it clearly did. I have sent wife and I drivers licences, statement from wife saying bank and paypal accounts authorised for use, bank statements 3 months for both of us, paypal account ownership, statement of worth.... When I ring, the agent says all docs approved and its waiting on compliance. Yet chat agent says docs not approved so have resubmitted. Either way, docs have been provided and payment still hasn't been made. What should I do now? Thanks, [EDIT]
2 Responses
Hi mimoo66,
IBAS have contacted us as you have also submitted your complaint to their team. As a professional courtesy, given that IBAS are the official ADR for UK players, we have agreed to step back from the management of this complaint.
Please continue your claim via IBAS.
Thanks,
ThePOGG
Leave a Reply
You must be logged in to post a comment.
Recommended Casinos
Agreement
mimoo66 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Campeon Bet
- Curacao eGaming
- CW Marketing B.V.
January 7, 2020
Hi mimoo66 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG