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Casinozer - Failed exclusion
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Player's Complaint
Good day My complaint is against casinozer, which is not on your list, although casinozer's T
3 Responses
Hi dragimius,
I'm following-up on the above?
Thanks,
ThePOGG
Hi dragimius,
If we haven't heard from you by Friday the 19th of May we will assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
dragimius consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- 007 Slots
- Curacao
April 22, 2023
Hi dragimius,
Your complaint has only been partially received as you've used a prohibited character (&). If you would like us to review your claim, you will need to provide the rest of your submission.
However, inferring from the short text that we did receive above, it seems likely that you're going to say that the Casinozer terms and conditions name us an "independent website". Sadly Casinozer have not entered into any agreement with this service to manage complaints on their behalf and, Altacore NV properties have been consistently non-responsive to this service. We detailed this practice to you in your previous complaint about iWild Casino.
Thanks,
ThePOGG