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Chumba - refused to pay me 30 grand and blocked my account

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Chumba Casino Review.

Player's Complaint

I won close to 30 grand and was waiting for my account to be verified saying processing and 3 weeks later they blocked my account and not pay me my money I won

Read the casino review

3 Responses

User icon
thepogg
February 17, 2023

Hi Chowmeng - welcome to ThePOGG.com!

What reason did the operator give you for non-payment?

Thanks,

ThePOGG

User icon
thepogg
February 26, 2023

Hi Chowmeng,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
March 4, 2023

Hi Chowmeng,

If we haven't heard from you by Friday the 18th of March we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Chowmeng consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Chumba Casino
  • Malta Gaming Authority
  • VGW Holdings Limited

February 15, 2023

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