Dunder - Withdraw

Hi jayce - welcome to ThePOGG.com!

As we are the ADR for the MT Secure Trade license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

Before we will be able to do anything to assist you are going to need to address several issues with your submission.

Firstly as you have chosen a different casino than the one you are complaining about your are going to have to confirm that you provide your permission for ThePOGG.com Ltd to share your personal information with the following organisations and that you grant these organisations the permission to share your personal information with us:

Dunder

Malta Gaming Authority

United Kingdom Gambling Commission

MT SecureTrade Limited

Secondly, you are going to have to provide your full name.

Finally you need to provide a fuller explanation of what the issue is?

ThePOGG

Hi jayce,

I'm following-up on the above?

Thanks,

ThePOGG

Hi jayce,

If we haven't heard from you by Friday the 5th of June I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG