ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Enzo - Not accept my country

Ruling

Found for the Casino - This player has become non-responsive to our requests for additional information to validate their claim.

Read our Enzo Casino Review.

Player's Complaint

I registered all normal

Then play

I click month later on ABOUT us and there it say i am excluded as a player

I couldnt win anything because my account is blocked from winning. I want my money back

Read the casino review

4 Responses

User icon
ThePOGG
July 16, 2019

Hi johnsonn88, This is now the 4th complaint that you have submitted to this service. In 3 out of those 4 complaints you have been complaining about an operation that we have Blacklisted. The other operator was Not Recommended. Where you actively ignore the advice provided by this site and persistently choose to register with operators that we list negatively, you are choosing to significantly inflate the chances of you experiencing problems and are actively creating work for this service. After this complaint we will not accept any further complaints from you against negatively listed operators unless we serve as the operator's ADR for their MGA license and are legally bound to do so. With regard to this issue, unless you can demonstrate that the Netherlands was a restricted at the time of your play there is nothing we can do to help you. ThePOGG

User icon
ThePOGG
July 23, 2019

Hi johnsonn88,

I'm following-up on the above - can you show that this restriction was in place at the time of your play?

Thanks,

ThePOGG

User icon
ThePOGG
July 30, 2019

Hi johnsonn88,

I'm following-up on the above again?

Thanks,

ThePOGG

User icon
ThePOGG
August 6, 2019

Hi johnsonn88,

If we haven't heard from you by Friday the 16th of August I'll assume you no longer require our assistance with this matter and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

Johnsonn88 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Enzo
  • Curacao eGaming
  • Game Tech Group N.V.

July 16, 2019

United States country flag