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Found for the Casino - This player has exceeded the maximum allowed bet term while playing with a bonus. As such there is nothing we can do to help them.
Read our Go Wild Casino Review.
I won $24000 AUD , and the casino had been stalling for a week and now they are comming up with something about a bonus bet I made which voids winnings but they will give me $5000. I just want whats I'm entitled too
Hello,only with the first deposit or 2, I met all the play through wagering
I did some reading on your website and this seems to be a common issue with this site. They could very easily stop us from increasing the bet size when we are playing rather than void our winnings when we do, the bets unknowingly were increased during the bonus purely to meet their very high wagering requirements. It took them a week to come up with this technicality when it should be on them to enforce it on the get go. Thanks Pogg!!
Hi bigredv,
I take the above to mean that you have violated the maximum allowed bet term associated with the bonuses you claimed?
No regulator currently requires operators to enforce this term automatically due to the technical and security issues associated with allowing thousands of operators to access the internal mechanics of games produced by other parties. It is the player's responsibility to ensure that they have read and understood the terms associated with any bonus/promotion they claim.
Thanks,
ThePOGG
Thanks @ ThePogg, is there any other options for review my actions weren't intentional
Hi bigredv,
If you have breached the max bet rule there's nothing we can do to assist you.
ThePOGG
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June 14, 2020
Hi bigredv - welcome to ThePOGG.com!
Were you playing with a bonus?
Thanks,
ThePOGG