Resolved - The Grand Ivy Casino have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
Read our The Grand Ivy Casino Review.
Waited since 25 April to release funds of £1345
Had every excuse under the sun, my bank was the problem (false)
Their service provider was the problem etc etc etc.
Not a phone number to call or even a complaints procedure.
Thank you for your help
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johno13 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 7, 2020