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GSlot - Problem with cash withdrawal

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our GSlot Casino Review.

Player's Complaint

Hy. I tried to withdraw my money. Exactly 4 times. 500 euros, but everytime my request been cancelled. I fill the form correctly all the time but still been cancell my request. Can you help me why is that? Thanks

Read the casino review

4 Responses

User icon
thepogg
December 22, 2022

Hi Rdeii - welcome to ThePOGG.com!

With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 6th of January let us know and we'll contact the operator on your behalf.

Thanks,

ThePOGG

User icon
thepogg
January 7, 2023

Hi Rdeii,

Are you still experiencing issues?

Thanks,

ThePOGG

User icon
thepogg
January 15, 2023

Hi Rdeii,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
thepogg
January 21, 2023

Hi Rdeii,

If we haven't heard from you by Friday the 3rd of February we will assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

Rdeii consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • GSlot
  • Malta Gaming Authority
  • N1 Interactive Ltd

December 21, 2022

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