GSlot - Refusal to payout
Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.
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I am hoping you will be able to provide some assistance. I have been trying to make a withdrawl from Gslot since April 11, 2022. They requested some ID which I provided but they insist on demanding more and more. FIrst they wanted the name,date amount of etransfer for April 8 so I forwarded (downloaded to their site) the letter from my bank which includes my name account numner and the transaction date and amount. This was not enough they then requested the same information for another date April 11 which I sent another letter from my bank with my name. date and amount etransfered
That still wasn't enough they then complained the dates are different by a day which I explained I live in Canada so the date would be different. Then they demand I sned a print out from my bank account that also includes the time of transaction for which they will say doesn't match theirs. I honestly have jumped through hoops and there is just no end to the constant demands on me. I have used other Casinos and have never experience this I submitted my id and they processed my withdrawl. I have given them more proof then I feel i should have and to honest I feel my bank account is my business not theirs. Please please help if you can as this situation is creating so much stress impacting my heath. I thank you and look forward to having this resolved.
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