Resolved - A missing payment has been located and this the player has confirmed receiving a refund from Hello Casino.
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I deposited the other day via e transfer. The money was taken from my bank and I got an email from their processor gigadet it was 100% taken and deposited yet the casino claims it did not. I dont understand how they can even argue given the proof. I can forward the confirmation email from their processor and a screenshot of my bank the funds being removed if need be. I am not happy with how this casino is acting at all.
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lockinlove consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
February 19, 2019