Declined - Complaints related to whether UK players should have been prevented from accessing gambling services are reserved to the management of the UKGC.
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signed up to Hey spin and played for ffew weeks depositing several ammounts. I then had a win of 3800 aprox of which i left my800 inmybalance and requested 3000.. I sent over all documents as requested. A coupke of later on checking with them i wastold it had been put on holdf as they thought i was on Gamstop..
After about 6-8 weeks of sending lots of different documents and at east two occassions being told the money had been sent they told me this was not going to be paidI do understand the rules however they had ample opportunity to tell me this before i sent liads of documents.
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Caprice01 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 12, 2020