Resolved - Both the submitting complainant and Hopa Casino have informed us that this issue has been resolved and the player has received their funds.
Read our Hopa Casino Review.
I have withdrawn the funds on 20th of October 2020 and they have still not been processed. I went on to the live chat 4 times to get a reasonable answer but were not given a timeframe or a deadline for it.
The company does not respond to any emails either [EDIT]. On top of that, my account was fully verified as I received an email from them on 21st of October.
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Marcin99 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
November 7, 2020