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Karamba - funds blocked for over 5 months

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Karamba Casino Review.

Player's Complaint

I have been back and forth with karamba directors, customer support and whatnot for 5 months in order to withdraw my money, instructions unclear and unable to follow. chat times out due to bad website.

withdrawals showing pending for months.

Every time i ask for a solution customer support gives me a different answer.

They asked for card evidence which I sent and still waiting presently for my money.

can't go any worst with customer support, can't get in touch with them.

Read the casino review

4 Responses

User icon
ThePOGG
February 20, 2020

Hi flasher9 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
February 25, 2020

Hi flasher9,

Karamba casino inform us that this issue has been resolved. Can you confirm receipt of your funds?

Thanks,

ThePOGG

User icon
ThePOGG
March 3, 2020

Hi flasher9,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
March 10, 2020

Hi flasher9,

If we haven't heard from you by Friday the 20th of March I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

flasher9 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Karamba
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Aspire Global International Ltd

February 20, 2020

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