Resolved - Both the submitting complainant and Karamba Casino have informed us that this issue has been resolved and the player has received their funds.
Read our Karamba Casino Review.
Dear Ladies and Gentlemen,
3 month ago I put 20€ in and got a Bonus of another 20€, and so now I had to implement an amount of 700€ to be able to withdraw any of the money. Which I did it also says on the website that the bonus is completed. When I tried to withdraw it said I had to implent another 8,75€. Since it was in the middle of the night I decide to just try and do so and not directly contact the support. So I played with anoth 20€, but it still said to implement 8,75€. So I contacted the support, which only told me to delete my cache and cookies and that they don't know why it didn't count. So i tried to explain what happened, but they only told me to keep playing. So I had to talk to about 3 employee before finally they told me that they were gonna send it to the tech support. So a 2 Month passed and I contacted them again. They told me that they don't know what I'm talking about and that I should try to keep playing maybe another game. So I again told them that I've tried that already (in the mean time I gave up and thought well I just play it down, and with the last of it I got another 100€) so this time I contacted them again, and they again told me that they were gonna send it to the tech support. It's been another month and I Haven't heard anything. Please hemp
You must be logged in to post a comment.
Lostoz consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
March 10, 2021