Las Vegas USA - delayed payment

Hi vincentcaught - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

Hi vincentvaught,

I've spoken to Las Vegas USA about this issue and they inform me that there's more to the situation and that you should be aware of the reasons for the delay.

You've shared a computer and address with another player registered with this operator who has issued a chargeback via their bank after they lost. In most cases that would mean that you simply wouldn't get paid full stop as the other account has committed fraud. In this case Las Vegas USA are prepared to pay you, but only after the time limit to submit a chargeback on your deposit has expired. As such you're going to have to wait a while until that happens.

Thanks,

ThePOGG

well it's 6/15/17 and still no payment from the casino. they said it was under review and there has been plenty of time for them to make sure no charge backs come from me. but no payment. and when i connect with the live chat in finance, they close the window.

Hi vincentvaught,

Actually the length of time within which you can request a chargeback varies from bank to bank with around 6 months being the average. As such the operator has to ensure that the bank's chargeback period has expired before they will pay you winnings. You should enquire with your bank if you want to find out exactly how long that is.

Thanks,

ThePOGG

Hi vincentvaught,

Have you received your payment?

Thanks,

ThePOGG

Hi vincentvaught,

I'm following up on the above?

Thanks,

ThePOGG

Hi vincentvaught,

If we haven't heard from you by Friday the 15th of December I'll assume you've received your funds and close this complaint.

Thanks,

ThePOGG